We want you to be fully satisfied with your purchase from Goodzy. Our return and refund policy is designed to ensure a hassle-free shopping experience.
1. Eligibility for Returns
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Items must be returned within 48 hours of delivery.
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Products must be unused, in original packaging, and with tags attached.
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Certain items (e.g., personal care, customized products) are non-returnable.
2. Return Process
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Contact us at infogoodzy@gmail.com or +923295759799 with your order details.
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We will guide you on how to return the item.
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Return shipping costs are the responsibility of the customer.
4. Exchanges
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Exchanges are available for defective or incorrect products.
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Contact us within 48 hours for assistance.